Ex333 Privacy Policy

Ex333 (ex333.win) is an internationally licensed online betting and gaming platform. We believe that every member's personal information belongs solely to them. This Privacy Policy ("Policy") explains what information is collected when you use the ex333.win website and its associated mobile app, how that information is used, and how securely it is stored.

By registering an account or using our platform, you agree to this Privacy Policy. If you disagree with any part of this Policy, we recommend you stop using the platform and contact our support team.

This Policy has been prepared in accordance with international data protection law (GDPR) and applicable local regulations. We review and update this Policy on a regular basis.

Ex333 only collects information that is necessary to deliver our services properly. We never collect data we do not need.

Some information may also be collected from third-party sources — such as age verification agencies, payment providers, or fraud prevention services. This data is used solely to keep your account secure.

Ex333 uses your information only for specific, legitimate purposes. We never use your data for unrelated or excessive purposes outside the scope of this Privacy Policy.

• Account Management: For registration, login, password recovery, and account verification.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket.
• KYC Verification: To verify age and identity, prevent access by minors, and meet licensing requirements.
• Security & Fraud Prevention: To detect suspicious activity and protect your account and funds.
• Customer Support: To properly address your complaints, questions, and support requests.
• Personalised Experience: To recommend games, bonuses, and offers tailored to your preferences.
• Legal Obligations: To meet the requirements of government and regulatory authorities.
• Marketing Communications: With your consent, to inform you about new offers and promotions (you can opt out at any time).

Ex333 does not sell, rent, or share your personal information with third parties for marketing purposes. However, information may be shared in the following limited circumstances:

• Payment Provider: Only the information necessary to complete transactions is shared with mobile banking services such as bKash, Nagad, and Rocket.
• Identity Verification Agency: For age and identity verification under the KYC process, information is securely shared with licensed verification agencies.
• Law Enforcement: Information may be disclosed to government authorities in response to a court order or valid legal request.
• Fraud Prevention Service: Limited information may be shared with specialist agencies to prevent financial crime and money laundering.
• Corporate Restructuring: In the event of an ex333 merger or acquisition, user data may be transferred with advance notice to users.

In all cases, third parties are bound by our strict data privacy agreements and receive only the information necessary for their specific task.

Ex333 uses industry-leading security technology to protect your privacy. Our security infrastructure is continuously monitored and updated.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption. The padlock icon in your browser confirms the connection is safe.
• Encrypted Database: Stored data is protected with AES-256 encryption, guarding against unauthorised access.
• Two-Factor Authentication (2FA): Enable two-factor authentication on your account for an extra layer of security.
• Firewall & Intrusion Detection: Real-time systems are active to detect and block cyber attacks as they happen.
• Regular Security Audits: An independent team of experts regularly audits our systems to identify vulnerabilities.
• Restricted Access: Only authorised staff can access your data, and all access is logged.

Ex333 uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working correctly.

Ex333 fully respects your rights under this Privacy Policy. You hold the following rights and may exercise them at any time:

To exercise any of these rights, contact our support team. We will respond within 30 business days.

Ex333 does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration the account is active, and 5 years after closure (legal obligation).
• Financial Transaction Records: Minimum 7 years (as required by financial regulatory law).
• KYC Documents: 5 years after account closure.
• Customer Service Conversations: 3 years.
• Cookies & Analytics Data: 90 days to 1 year.
• Marketing Consent Records: 3 years after consent is withdrawn.

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified in any way.

Ex333 strictly prohibits anyone under the age of 18 from using the platform. We place the highest priority on the privacy and protection of minors.

• Age verification is mandatory at the point of registration.
• If we become aware that data has been collected from a minor, it will be deleted immediately.
• The associated account will be permanently closed.
• If you believe your child is using our platform, please contact support right away.

Ex333 reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you in advance via email or an in-platform notification.

• The date of any policy update will be shown under the "Last Updated" section at the top of the page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Re-consent may be required for significant changes.

For any questions or concerns regarding this Privacy Policy, please contact our support team: