Ex333 Terms and Conditions

These Terms & Conditions ("Terms") form a legal agreement between the ex333 platform ("we", "us", "ex333") and its users ("you", "member"). By using the ex333.win website and its associated mobile app, you agree to be fully bound by these Terms.

Ex333 is an internationally licensed online betting and gaming platform serving adult users in Bangladesh and other countries. Residents of jurisdictions where online betting is prohibited are kindly advised not to use our platform.

Ex333 reserves the right to amend these Terms at any time. Continued use of the platform after updated Terms take effect constitutes your acceptance of those changes.

To open an account with ex333, you must meet the following requirements:

• You must be at least 18 years of age.
• Accurate and truthful information must be provided at the time of registration.
• Each individual may register only one account. If multiple accounts are found to belong to the same person, all accounts will be closed and funds may be forfeited.
• Your account password and login details must be kept strictly confidential. You may not allow anyone else to access your account.
• You may be required to submit verification documents such as a national ID, passport, or equivalent.

Ex333 reserves the right to decline any application at any time without providing a reason. Accounts opened using false information will be suspended immediately.

The following rules apply to all betting activity on ex333. Violations of these Terms & Conditions may result in account suspension and forfeiture of winnings.

• Your account must have sufficient balance before placing a bet. Betting on credit is not available.
• Once a bet is confirmed, it cannot be cancelled or changed. Partial settlement is available via the cash-out feature where offered in the market.
• If match-fixing or event manipulation is found to have occurred, ex333 reserves the right to void all bets related to that event.
• If incorrect odds are displayed due to a technical error, bets placed at those odds may be voided.
• Arbitrage betting — placing opposing bets on the same event from a single account to gain an unfair advantage — is strictly prohibited.
• Ex333 reserves the right to set maximum limits on any bet. Additional verification may be required for high-value wagers.

Ex333 is not liable for bets that fail to process during live betting due to network delays or technical issues. Odds in live markets change rapidly, so the odds displayed at the time a bet is confirmed are final.

Ex333 supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

• Minimum deposit: BDT 200. The maximum limit depends on your account type and verification status.
• Minimum withdrawal: BDT 500. Withdrawal requests are typically processed within 5–15 minutes.
• Transaction fee: ex333 does not charge any processing fees. However, mobile banking operators may apply their own charges.
• Full account verification (KYC) must be completed before any withdrawal can be processed.
• Deposited funds must be used in at least one bet before a withdrawal can be made.
• If an account is suspected of money laundering or fraudulent transactions, it will be temporarily suspended pending investigation.

For cancelled or delayed withdrawals, please contact our support team. If a transaction is delayed due to a technical issue, ex333 is committed to resolving it as quickly as possible.

To claim ex333 bonuses and promotions, the following conditions must be met. Each offer may carry its own specific terms, which will be listed on the relevant promotion page.

• The welcome bonus is available to new members only and can be claimed once with the first deposit.
• Wagering requirements apply to all bonuses. A specified bet amount must be placed before bonus funds can be withdrawn.
• Claiming bonuses across multiple accounts from the same household, device, or IP address will result in all bonuses being voided.
• Bets placed with bonus funds generally require minimum odds of 1.50 or higher.
• Ex333 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Any account found to be misusing bonuses or exploiting the system will be suspended and the associated funds will be forfeited.

Ex333 is committed to responsible gaming. We want every member to enjoy betting purely as entertainment — not as a source of financial stress.

• No one under the age of 18 is permitted to use our platform. Accounts that fail age verification will be closed.
• Members can set their own deposit limits, session limits, and betting limits.
• The self-exclusion feature allows you to temporarily restrict your own access to the platform for a set period.
• If a member's betting behaviour raises concern, ex333 may intervene proactively.

If you're struggling with your betting, reach out to our support team or a specialist organization for help. For more information, visit our Responsible Gaming View page.

Protecting your personal data is a top priority for us. ex333 follows international data protection standards when collecting, storing, and using your information.

• Information provided at registration is used solely for service delivery and verification purposes.
• Your information will not be shared with any third parties except where required by law.
• All transactions and communications are secured via SSL/TLS encryption.
• You may request to view, correct, or delete your personal data at any time.

For more details, visit our Privacy Policy View page.

Ex333 may temporarily suspend or permanently close any account at any time for any of the following reasons:

• Breach of any provision of these Terms & Conditions.
• Registering with false or incomplete information.
• Suspected money laundering or fraudulent activity.
• Misuse of bonuses or promotions.
• Operating multiple accounts.
• Attempting to hack or manipulate the system.

Upon account closure, any valid balance will be returned; however, bonus balances and associated winnings may be forfeited. If you wish to close your account yourself, please contact our support team.

For any dispute or complaint, please contact our support team directly in the first instance. We aim to respond within 48 hours.

• A formal resolution will be provided within 14 business days of the complaint being submitted.
• In the event of a dispute over a betting outcome, ex333's system records shall serve as the definitive evidence.
• If a loss occurs due to a technical error, compensation will be provided following an investigation.
• If your issue is not resolved through support, you may escalate your complaint to the relevant licensing authority.

Ex333 reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes in advance via their registered email or a platform notification.

Continued use of the platform after any changes are made will be considered acceptance of the updated Terms. We recommend checking this page regularly.